Shipping & Delivery Policy
Thank you for choosing MyAstroReport.com. We offer both digital astrology services and physical spiritual products including gemstones, yantras, and idols. This Shipping & Delivery Policy outlines how and when you will receive your order.
1. Digital Products (Astrology Reports)
All astrology reports are delivered digitally via email to the address provided during checkout.
Delivery Timelines
| Report Type | Delivery Timeframe |
|---|---|
| Basic Reports | Within 12–24 hours |
| Detailed Reports | Within 24–48 hours |
| Customized Reports | Within 2–3 business days |
Note: Timelines may vary slightly during festivals, weekends, or high-volume periods.
Delivery Method
- All reports are sent in PDF format via email.
- You will receive a confirmation email from us once the report is delivered.
2. Physical Products (Idols)
We offer shipping for physical products across India and selected international locations.
Order Processing Time
- All physical product orders are processed within 1–2 business days after payment confirmation.
- Made-to-order or consecrated items may take additional time (up to 5 business days).
Shipping Partners
We partner with trusted courier services like Blue Dart, Delhivery, India Post, and DTDC to ensure timely and safe delivery.
Estimated Delivery Time
| Shipping Type | Estimated Delivery Time |
|---|---|
| Standard Shipping Delivery | 5–7 business days |
| Express Shipping Delivery | 2–3 business days |
| International Delivery | 7–14 business days |
Delivery timelines depend on the shipping location and availability of the product.
3. Shipping Charges
- Shipping charges are calculated at checkout based on the item’s weight, size, and delivery location.
- Free shipping is available on selected orders and promotions.
- International shipping charges may vary based on customs duties and taxes, which are the responsibility of the customer.
4. Tracking Your Order
- Once shipped, you will receive a tracking number via email or SMS.
- You can use this to monitor your shipment’s progress via the courier’s website.
5. Non-Delivery or Delayed Deliveries
If your order hasn’t arrived within the expected timeframe:
- Check the tracking link.
- Ensure your shipping address was entered correctly.
- Contact us at:
📧 Email: hello@myastroreport.com
📞 Phone / WhatsApp: +91 98455 00065
6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please notify us within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or refund as per our Return & Refund Policy.
7. International Shipping
We currently offer international delivery for selected products. International customers are responsible for any customs duties, taxes, or import restrictions in their respective countries.
Please write to hello@myastroreport.com before placing international orders to confirm availability.
8. Contact Us
For any questions or delivery-related issues, feel free to reach out:
MyAstroReport.com
📧 hello@myastroreport.com
📞 +91 98455 00065
🕐 Support Hours: Monday to Saturday, 10 AM – 6 PM
